Fundraising Support Assistant x 2 - Fixed Term Contract

Closing date:  2 November 2021

About us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

Right now, an estimated 500,000 people in the UK are living with a lifelong disease that many people have never heard of and for which there is no known cure.

Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But they're not alone. We're here for them. And we're not going anywhere until we've beaten Crohn's and Colitis for good. 

The role

Salary: £15,798 per annum (£10.85 per hour)
28 hr week - 6 month contract

We are looking for two new positions to assist in the provision of excellent customer care to the supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels. We need you to assist with the strategic Income Generation priorities of the charity, including raising funds from supporters through exceptional standards of supporter stewardship, and deliver administrative support for the Income Generation Team. These two roles are part of the Kickstarter Scheme.

Our office is in Hatfield, Hertfordshire, however due to the experience we have gained whilst we have all been working from home during the coronavirus pandemic, we can have some flexibility between office and home working for this role, but there will be an expectation to have a set number of days in the office to complete some of the required tasks for this role.

The Government’s Kickstart Scheme provides funding to create new job placements for 16–24-year-olds who are at risk of long-term unemployment. Applicants can only apply if they have been referred by their Job Centre Work Coach and must be on Universal Credit and aged between 16-24. If you are interested in this role, please speak to your Work Coach at your local Job Centre and ask for a referral. 

As part of the role - you will receive the following training:

Employability and skills – job searches and applications
Social media in job searches and recruitment
Building self-confidence and problem-solving skills
Communication and interpersonal skills, time management and teamwork
CV writing, supporting statements and interview skills
CV enhancement; advice on how to write a CV and what points to include in a cover letter
Career path, next steps, preparing for interviews and future prospects

Other support will include:

Internal MS Office 365 training & Excel training
Health and Safety (on the job training)
Knowledge of fundraising strategies and how they support fundraising income
Working as part of a national charity’s Income Generation team

About you

You will have experience of using Microsoft Office, databases, telephony systems and administrative procedures as well as excellent experience in handling queries via email and letter. You’ll also need an understanding of social media platforms as well as knowledge of data protection and GDPR. You’ll be confident and enthusiastic and committed to high standards of work at all times.

DOWNLOAD JOB PACK (pdf)

How to apply

Closing date:  2 November 2021

Applicants can only apply if they have been referred by their Job Centre Work Coach, and must be on Universal Credit and aged between 16-24. If you are interested in this role, please speak to your Work Coach and ask for a referral. If you have any difficulties in searching for this role at your Job Centre, please email Crohn's & Colitis UK at: hr@crohnsandcolitis.org.uk or call 01727 617322 and we can forward this on to your Work Coach. 

If you have any questions or would like to have a conversation before formally applying, please contact Supporter Engagement Manager, Leanne Downie, at Crohn's & Colitis UK on 01727 617310. Emai: Leanne.downie@crohnsandcolitis.org.uk or jobs@crohnsandcolitis.org.uk