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Christmas and New Year opening hours 2021
Over the holidays, our helpline service will be open until Christmas Eve and will then reopen on 4 January.
Full Christmas opening times are as follows:
23 December 9am–5pm
24 December: 9am–3pm
25 December – 3 January: CLOSED
4 January 2022: 9am–5pm
We are here for everyone affected by Crohn’s or Colitis. Information on full contact details and opening hours is available here.
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Helpline Service
Last updated: 22/07/2026
Our Helpline team can't take calls, chats or ring you back for the rest of the summer. But you can still reach us by email.
If you need to contact the team, please email helpline@crohnsandcolitis.org.uk and we'll answer you as soon as possible.
Thanks for bearing with us.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.