Find an IBD Service

Find your local specialist service for Inflammatory Bowel Disease (IBD) by searching by postcode, hospital name or clicking on the map.

Not every service will have a webpage dedicated to Crohn's or Colitis, and the contact details for their IBD Advice Line may not be publicly available. If this is the case, please phone the hospital switchboard number to see how to contact your IBD team.


Crohn’s & Colitis UK Nurse Specialists

There are currently 37 Crohn’s & Colitis UK Nurse Specialists across the UK that are part of our Nursing Programme. The Crohn’s & Colitis UK Nurse Specialists attend regular Community Days with us which gives them the opportunity to learn more about the charity and our members, so they can improve care in their hospitals and provide better care for patients.

Use the links below to read more about each Crohn’s & Colitis UK Nurse Specialist across the UK.


What is an IBD Advice Line?

If you become unwell between appointments, many IBD services across the UK provide an IBD Advice Line that you can call or message for help. They’re usually a telephone answering service or email address where a patient can leave a message requesting help and someone will respond to you as soon as possible.

IBD Advice Lines should not be used in an emergency. Find out what to do in an emergency.

The advice lines are usually run by IBD Nurse Specialists who can provide expert support and advice about Inflammatory Bowel Disease, but other members of the local IBD team (e.g. doctors or trained administrative staff) may answer them, too.

IBD Nurse Specialists have advanced knowledge of IBD and they can assess and advise patients over the phone. They may also help organise appointments if they think they’re needed.

What information should I provide an IBD Advice Line?

When leaving a message for the advice line you should providing the following information, as without this the IBD team will not be able to call you back:
• Name and date of birth.
• NHS number (if known).
• Your telephone number and the best time to receive a return call.
• A brief outline of why you are calling the IBD Advice Line.

What are IBD Advice Lines used for?

They’re for IBD patients who:

  • Are having a flare-up or worried about adverse symptoms
  • Are in between appointments
  • Need advice direct from an IBD Nurse Specialist

They shouldn’t be used:

  • In an emergency / as an emergency contact
  • To arrange or change routine appointments
  • For more general information about Crohn's or Colitis

For more general information about Crohn’s Disease, Ulcerative Colitis and other forms of Inflammatory Bowel Disease (IBD), you can contact the Crohn’s & Colitis UK Helpline.

What to do in an emergency

If you need urgent attention DO NOT use the Advice Line service but please contact your GP/local urgent care centre, ring 111 (or your out of hours service) or attend your local A&E.

Out of hours services differ slightly in each UK country:


Helpline Service

Live chat

Last updated: 22/07/2026

Our Helpline team can't take calls or ring you back for the rest of the summer. But you can still reach us by email. 

If you need to contact the team, please email helpline@crohnsandcolitis.org.uk and we'll answer you as soon as possible. 

Thanks for bearing with us.

How Can We Help?

  • We can help you understand Crohn’s and Colitis
  • Listen and talk about living with IBD
  • Help you connect with others in the Crohn’s and Colitis community
  • Give you contact details of specialist organisations
  • We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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