Responsible Gambling Policy
Crohn’s & Colitis UK is committed to the promotion of responsible gambling.
If you would like more information on responsible gambling, there are some websites you can visit:
www.responsiblegamblingtrust.org.uk
www.gamcare.org.uk
Or you can contact the gambling support network, GamCare, confidentially on 0808 802 0133.
If you have a complaint regarding the Crohn’s & Colitis UK Weekly Lottery please email lottery@crohnsandcolitis.org.uk or call 01727 734485.
To find out more about our lottery provider Unity's policy, please visit the Unity website.
Self Exclusion
If you wish to exclude yourself from Crohn’s & Colitis UK’s weekly lottery because you have gambling issues, please click here to download a self-exclusion form or email lottery@crohnsandcolitis.org.uk or ring 01727 734485 to request one.
About Crohn's and Colitis
Ways to get involved
Helpline Service
Last updated: 22/07/2026
Our Helpline team can't take calls or ring you back for the rest of the summer. But you can still reach us by email.
If you need to contact the team, please email helpline@crohnsandcolitis.org.uk and we'll answer you as soon as possible.
Thanks for bearing with us.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.