Helping others

Volunteering is a great way to help others and feel part of a community, sometimes this help is replicating the help you once received from Crohn's & Colitis UK or sometimes it's giving the help that you wish you or someone you care about received or needed at a tough moment in your life.

You may also have no connection to Crohn's or Colitis and just simply wish to help others through sharing your own skills and experience.

What our volunteers are saying

Responses to our 2023 Volunteer Survey highlighting the area of 'Helping Others'

“”

Even as a volunteer myself, I found meeting and chatting with others affected by the conditions incredibly comforting.

Want to volunteer with us?

Volunteering is a great way to meet new people, develop new skills and make a difference to everyone affected by Crohn's and Colitis.

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Helpline Service

Temporary closure - 10/06/2026

Our Helpline will be closed from Wednesday 10 June and will reopen at 10am on Monday 15 June.

We may be closed but we have lots of information here on our website.

If you need urgent medical advice you can call NHS 111 or in Northern Ireland phone your local Phone First. In an emergency call 999 or go to your nearest A&E.

If you need emotional support the Samaritans are available 24 hours a day, 7 days a week on 116 123.


We know it can be difficult to live with, or support someone living with Crohn’s or Colitis. But we’re with you. We can give you the right information and support at the right time.

We’re here for everyone.

How Can We Help?

  • We can help you understand Crohn’s and Colitis
  • Listen and talk about living with IBD
  • Help you connect with others in the Crohn’s and Colitis community
  • Give you contact details of specialist organisations
  • We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 10am to 3pm, Monday to Friday (except English bank holidays).

Live chat

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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