SEARCH
Welcome to Volunteer Resources, a section of the website just for you that contains everything you need to make the most out of your role.
Volunteer resources
Please read the documents below for everything you need to know before starting your volunteer journey with us.
Welcome Pack
Volunteer Policy
Once you've read the above you're good to go! The full version of each policy in the welcome pack can be found here:
Equality & Diversity
Health & Safety
Safeguarding Policy
Safeguarding Procedures and Guidance
Confidentiality & Data Protection
Use of Generative AI and Personal Data Statement
Complaints
Expenses
Volunteers should not be left out of pocket because of their volunteering activities; we encourage volunteers to claim their expenses (in line with the Travel and Subsistence Policy). To claim expenses, please complete the expenses form and return it to your staff volunteering contact.
Click below to find resources specific to your role:
Page
saved
This page has been saved in your personal space. Go to “My Page” to view all saved pages.
Helpline Service
Last updated: 22/07/2026
Our Helpline team can't take calls, chats or ring you back for the rest of the summer. But you can still reach us by email.
If you need to contact the team, please email helpline@crohnsandcolitis.org.uk and we'll answer you as soon as possible.
Thanks for bearing with us.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
Stay in the loop
Together, we’re making the greatest difference. Sign up to hear about the amazing things we’re achieving together.
© Crohn's & Colitis UK