Ashdown Phillips shopping centres show their guts

A major anxiety for people living with Crohn’s Disease or Ulcerative Colitis, is being refused toilet access or being confronted about why they are using a disabled facility.

Whilst someone may look healthy and ‘okay’ on the outside, they may be living with a medical condition and urgently need to use ‘disabled’ or ‘accessible’ facilities. 

That's why the new signage, displayed in four shopping centres (Idlewells in Sutton-in-Ashfield, Market Gates in Great Yarmouth, Middleton in Greater Manchester and Clyde Shopping Centre in Clydebank) uses the strapline: ‘not every disability is visible’.

We have been campaigning to change accessible toilet signage across the UK to help raise awareness that not every disability is visible and to improve the quality of life for those with Crohn’s and Colitis. 

Thanks to our amazing supporters, the campaign has been a success so far with the UK’s largest supermarkets all adopting the new signage in over 2,500 stores nationwide.

With shopping centres also adopting new accessible toilet signs, this small change will make a big and effective difference to all their customers living with hidden medical conditions, ensuring that they can access the facilities they need without fear of criticism or embarrassment.