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Crohn's and Colitis UK's office opening hours during the festive period:
Christmas and New Year office opening hours
Main switchboard: 01727 830038
The main switchboard will close at 4:00pm on Friday 23 December and will re-open on Wednesday 28 December at 9:00am - 5:00pm. It will be also be open on Thursday 27 December (9:00am - 5:00pm) and Friday 30 December (9:00am - 5:00pm), and services will return to normal on Tuesday 3 January.
Information Services: 0300 222 5700
Our operating hours over Christmas will be:
| Date | Information Service |
| Friday 23 December | Phones open from 9:00am to 4:00pm |
| Monday 26 December | Closed |
| Tuesday 27 December | Closed |
| Wednesday 28 December | Phones open from 9:00am to 1:00pm. Live Chat available from 10:00am to 1:00pm |
| Thursday 29 December | Phones open from 9:00am to 1:00pm |
| Friday 30 December | Phones open from 9:00am to 1:00pm |
| Monday 2 January | Closed |
Services will return to normal from Tuesday 3 January.
Crohn's and Colitis Support: 0121 737 9931
The availability of the service over Christmas is:
| Date |
Crohn’s and Colitis Support |
| Friday 23 December | Open as usual* |
| Monday 26 December | Closed |
| Tuesday 27 December | Closed |
| Wednesday 28 December | Open as usual* |
| Thursday 29 December | Open as usual* |
| Friday 30 December | Open as usual* |
|
Monday 2 January |
Closed |
*1:00pm to 3:30pm and 6:30pm to 9:00pm
Services will return to normal from Tuesday 3 January.
- The Samaritans are available 24 hours a day if you need support outside of our operating hours.
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Helpline Service
We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
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Providing information about Crohn’s and Colitis.
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Listening and talking through your situation.
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Helping you to find support from others in the Crohn’s and Colitis community.
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Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 10am to 3pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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© Crohn's & Colitis UK