Christmas & New Year office opening hours

Published: 16 December 2015

Crohn's & Colitis UK's office opening hours during the festive period.

Main switchboard: 01727 830038

The main switchboard will close at 4 pm on Thursday, 24 December (Christmas Eve) and re-open at 9 am on Monday, 4 January 2016

Messages and emails will not receive a response until the office re-opens

Information Service: 0300 222 5700

The telephone service will close at 1 pm on Thursday, 24 December (Christmas Eve) and open during the following hours between Christmas and New Year:

  • 10 am to 2 pm on Tuesday, 29 December 2015
  • 10 am to 2 pm on Wednesday, 30 December 2015
  • 10 am to 2 pm on Thursday, 31 December 2015

Normal opening hours resume at 9 am on Monday, 4 January 2016

Messages and emails may not receive a response until the office re-opens

Crohn’s and Colitis Support: 0121 737 9931

This service will not be available on the following dates:

  • Wednesday, 23 December
  • Thursday, 24 December (Christmas Eve)
  • Christmas Day
  • Thursday, 31 December (New Year’s Eve)
  • New Year’s Day

The service is open on Tuesday, 29 December and Wednesday, 30 December from 1 pm to 3.30 pm and again from 6.30 pm to 9 pm

Normal opening hours resume on Monday, 4 January 2016

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Helpline service

Helpline Service

We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Providing details of other specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 10am to 3pm, Monday to Friday (except English bank holidays).

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If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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