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Crohn's & Colitis UK's office opening hours during the festive period.
Christmas & New Year office opening hours
Main switchboard: 01727 830038
The main switchboard will close at 4 pm on Thursday, 24 December (Christmas Eve) and re-open at 9 am on Monday, 4 January 2016
Messages and emails will not receive a response until the office re-opens
Information Service: 0300 222 5700
The telephone service will close at 1 pm on Thursday, 24 December (Christmas Eve) and open during the following hours between Christmas and New Year:
- 10 am to 2 pm on Tuesday, 29 December 2015
- 10 am to 2 pm on Wednesday, 30 December 2015
- 10 am to 2 pm on Thursday, 31 December 2015
Normal opening hours resume at 9 am on Monday, 4 January 2016
Messages and emails may not receive a response until the office re-opens
Crohn’s and Colitis Support: 0121 737 9931
This service will not be available on the following dates:
- Wednesday, 23 December
- Thursday, 24 December (Christmas Eve)
- Christmas Day
- Thursday, 31 December (New Year’s Eve)
- New Year’s Day
The service is open on Tuesday, 29 December and Wednesday, 30 December from 1 pm to 3.30 pm and again from 6.30 pm to 9 pm
Normal opening hours resume on Monday, 4 January 2016
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Helpline Service
Temporary closure - 10/06/2026
Our Helpline will be closed from Wednesday 10 June and will reopen at 10am on Monday 15 June.
We may be closed but we have lots of information here on our website.
If you need urgent medical advice you can call NHS 111 or in Northern Ireland phone your local Phone First. In an emergency call 999 or go to your nearest A&E.
If you need emotional support the Samaritans are available 24 hours a day, 7 days a week on 116 123.
We know it can be difficult to live with, or support someone living with Crohn’s or Colitis. But we’re with you. We can give you the right information and support at the right time.
We’re here for everyone.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 10am to 3pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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