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Have your say on homecare medicine delivery services in Scotland
NHS Scotland is reviewing homecare medicine delivery services. This review aims to understand your experience of these services and any issues you have faced, which have affected your condition and life.
We know that homecare medicine delivery services can help you personalise your care and take control of your treatment plan. However, there are deep, systemic and long-standing failures in these services, which put your care at risk and adds pressure on an already stretched IBD workforce.
Earlier this year, you told us about some of the issues you face. Delayed and cancelled medicine deliveries. Medicines that arrive without a nurse. Hours spent on the phone trying to get an answer.
Now is your chance to have your say on homecare medicines services in Scotland. Share your experience of homecare medicines delivery services from the last year in our short survey by 1 October
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Helpline Service
Last updated: 22/07/2026
Our Helpline team can't take calls, chats or ring you back for the rest of the summer. But you can still reach us by email.
If you need to contact the team, please email helpline@crohnsandcolitis.org.uk and we'll answer you as soon as possible.
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How Can We Help?
- We can help you understand Crohn’s and Colitis
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Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.