Our new resource will help you navigate your appointment with your healthcare professional, including how to prepare for a consultation and tips on communicating in a limited time slot.
New resource: Your Guide to Appointments
Health appointments can be daunting when you have Crohn's or Colitis no matter how many you've attended before.
- What do you want to get out of the appointment?
- What should you ask?
- How can you make sure you're being listened to?
- What will your doctor or nurse want to know?
There's a lot to think about.
But you're not on your own.
This guide to appointments will help you get the most out of your time with health professionals, whether that's face-to-face or a virtual appointment, and focus on what matters to you.
Download My Appointments Journal to help you take note of how you're feeling in between appointments, and plan your appointment time. You'll find tips on talking to health professionals, focusing on your goals, and asking questions.
My appointment journal was developed with people affected by Crohn's or Colitis and healthcare professionals.
It Takes Guts to talk about Crohn's and Colitis.
Have you used My Appointments Journal at an appointment for your Crohn's or Colitis? We'd love to hear how it went! Email us at evidence@crohnsandcolitis.org.uk and we may share your experience online.
Crohn's & Colitis UK received funding from Pfizer and Abbie, who had no input into the content or design of this information.
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Helpline Service
Temporary closure - 10/06/2026
Our Helpline will be closed from Wednesday 10 June and will reopen at 10am on Monday 15 June.
We may be closed but we have lots of information here on our website.
If you need urgent medical advice you can call NHS 111 or in Northern Ireland phone your local Phone First. In an emergency call 999 or go to your nearest A&E.
If you need emotional support the Samaritans are available 24 hours a day, 7 days a week on 116 123.
We know it can be difficult to live with, or support someone living with Crohn’s or Colitis. But we’re with you. We can give you the right information and support at the right time.
We’re here for everyone.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 10am to 3pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.