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Crohn's & Colitis UK is looking for volunteer moderators to support us with our Facebook Group.
Volunteers needed on Facebook
Known as the Crohn's & Colitis UK Forum, our closed Facebook Group has 16,000 members and offers a private place for people affected by Inflammatory Bowel Disease (IBD) to talk to others who understand the illness. The group is very fast moving and we are looking for volunteer moderators to support the day-to-day running of the group.
The role will involve:
- Monitoring to check that posts follow the group rules (the rules can be found in the group description)
- Deleting posts that do not adhere to the rules (as/when required)
- Providing a calm, neutral voice to discussions (as/when required)
- Approve/deny member requests
- Signposting to Crohn’s and Colitis UK services and other appropriate services (as/when required)
The group is always active and it is at your discretion how often you feel able to moderate the group. A daily presence is needed and this may include during weekends and evenings, and a Moderator schedule may be introduced in order to monitor the group as often as possible.
Find out more about the role and how to apply by downloading a volunteer moderator application form (doc).
The closing date for receipt of completed application forms is Monday 4 July. If you have any questions about the role or the application process please email volunteering@crohnsandcolitis.org.uk or call 01727 734472.
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Helpline Service
Temporary closure - 10/06/2026
Our Helpline will be closed from Wednesday 10 June and will reopen at 10am on Monday 15 June.
We may be closed but we have lots of information here on our website.
If you need urgent medical advice you can call NHS 111 or in Northern Ireland phone your local Phone First. In an emergency call 999 or go to your nearest A&E.
If you need emotional support the Samaritans are available 24 hours a day, 7 days a week on 116 123.
We know it can be difficult to live with, or support someone living with Crohn’s or Colitis. But we’re with you. We can give you the right information and support at the right time.
We’re here for everyone.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 10am to 3pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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