Your opinions in helped make a huge difference to the lives of so many people with Crohn's and Colitis in 2017.
Your 2017 survey feedback created HUGE change
Will you take part in Crohn’s & Colitis UK’s new Quality of Life Survey 2018? Your answers – and your essential donation – will help us improve people’s quality of life today, and build a world free from Crohn’s and Colitis tomorrow.
If you’re wondering just how much of a difference a survey like this can make, you only need to look at some of the amazing things we achieved in 2017 thanks to what people like you told us in last year’s survey.
Last year, 65% of people who took part in the survey said that they would benefit from the general public better understanding their symptoms when they’re out and about.
In response to this, we launched the next phase of our Not Every Disability is Visible campaign, to challenge the unacceptable stigma that people face, simply because IBD is a hidden disease.
People living with Crohn's and Colitis may not look unwell but are often affected by symptoms that affect all aspects of their lives. The fear of incontinence is very undermining to a person’s confidence and can lead to the person affected being worried to leave their home.
As a direct result of this campaign, airports, such as Gatwick and Heathrow, and motorway services across the country have agreed to roll out accessible toilet signage.
More travel staff are being trained to better understand Crohn’s and Colitis and accept the charity’s Can’t Wait Card – meaning that people with IBD all over the UK can travel knowing that their needs are better understood and supported.
This is making a huge difference to the lives of so many people with Crohn’s and Colitis.
It’s just one example of the terrific progress we’re making together. What’s more, this amazing work has only been made possible by the financial support people like you gave us!
But, we know there’s still so much we need to do - and we need your help to do it.
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Helpline Service
Last updated: 22/07/2026
Our Helpline team can't take calls, chats or ring you back for the rest of the summer. But you can still reach us by email.
If you need to contact the team, please email helpline@crohnsandcolitis.org.uk and we'll answer you as soon as possible.
Thanks for bearing with us.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.