This week we have launched an urgent appeal as we wanted to let you know that right now, we need your help more than ever.
Your support is needed more than ever
As part of our caring community, you will know that we want to help everybody affected by Crohn's and Colitis.
We are updating our website every day with Coronavirus information to ensure that we are supporting those who need us as best we can but this doesn't come without its challenges. Calls to our helpline have risen by 400% and visits to our website have increased by 600%.
You may already have donated a gift during the crisis and if this is the case, we can't thank you enough for your kindness and generosity.
A £25 donation from you could help pay for vital daily updates to our website. With your support, we can step up our provision of key information for people with Crohn's and Colitis around the country.
We're working tirelessly to keep up with the demand for our support so, should you need us, please don't think twice about getting in touch.
Read our latest news
Catch up on the latest news from Crohn’s & Colitis UK
Helpline Service
Temporary closure - 10/06/2026
Our Helpline will be closed from Wednesday 10 June and will reopen at 10am on Monday 15 June.
We may be closed but we have lots of information here on our website.
If you need urgent medical advice you can call NHS 111 or in Northern Ireland phone your local Phone First. In an emergency call 999 or go to your nearest A&E.
If you need emotional support the Samaritans are available 24 hours a day, 7 days a week on 116 123.
We know it can be difficult to live with, or support someone living with Crohn’s or Colitis. But we’re with you. We can give you the right information and support at the right time.
We’re here for everyone.
How Can We Help?
- We can help you understand Crohn’s and Colitis
- Listen and talk about living with IBD
- Help you connect with others in the Crohn’s and Colitis community
- Give you contact details of specialist organisations
- We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 10am to 3pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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