Frequently Asked Questions

Orders for the Amy Dowden X Crohn’s & Colitis UK merchandise have now closed. We don’t know if orders will re open but in the first instance we’ll post on social media so make sure you are following us on there.

How can I buy a t-shirt or tote bag?  

We have partnered with Everpress Ltd who are leading on the fulfilment of the items. You can buy the items directly through them at: Campaigns by Crohn's & Colitis UK | Everpress  

When will my t-shirt arrive? 

Everpress Ltd print on demand, meaning items only go to print once a campaign has ended and the minimum order quantities have been met. The campaigns run as follows: 19th May – 2nd June and 3rd June – 17th June. If you order in the first campaign it will be sent out after the 2nd June and for the campaign after, the 17th June. Details on when the campaign ends and when you can expect your order can be found in your confirmation email. Everpress Ltd is committed to sustainability, and printing on demand ensures together we can take care of the environment by producing stock as it required. If you have any questions on where your order is, please contact Everpress Ltd directly on hello@everpress.com

How do I know what size to get?

There are size guides on the Everpress page when you go to pick your size. 

My order is late, can you help?

Please note Everpress Ltd print on demand, meaning items only go to print once a campaign has ended and the minimum order quantities have been met. The campaigns run as follows: 19th May – 2nd June and 3rd June – 17th June. If you order in the first campaign it will be sent out after the 2nd June and for the campaign after, the 17th June. Everpress Ltd is handling all the orders directly. Please contact them directly if your order is late or you have questions relating to your order. You can find their contact details here - Contact | Everpress 

Why are the items priced at these amounts?

The prices and percentage donated are set by Everpress Ltd and not by Crohn's & Colitis UK, they are inline with other charity partnerships they have done before. We do receive a donation from the sale of each of the items for which we are very grateful. The price reflects items which are created in a sustainable, environmentally friendly way and encompasses factors including materials and labour. To produce merchandise ourselves would sadly take time, money and resources that we do not possess as a charity. By partnering with a company like Everpress Ltd, we are able to create merchandise and receive much needed donations, whilst keeping costs as low as possible for both the charity and our loyal supporters.  

What colours are available in adult sizes?

Both black and white t-shirts are available in adult sizes. When you go onto our page on Everpress Ltd click on the white adult t-shirt design and you can then select your desired colour from the options.

Do you offer the t shirts in children's sizes? 

Yes when you go onto our page on Everpress you will see one of the t-shirt designs says junior sizes, click on that one and you can order through there.  

How much of a donation do you receive? 

A minimum of 20% of the sales (excluding VAT) of the Amy Dowden X Crohn’s & Colitis UK campaign will be donated by Everpress Limited to Crohn’s & Colitis UK.